Tips and Tricks

ACTIVE® vape devices are designed for reliability and engineered with No-Burn Technology™ for true-to-strain cannabis flavors.

Mouthpieces

When your brand has achieved substantial growth and maturity, you’re primed for an exclusive product. Our acclaimed design and engineering teams will collaborate to create a distinctive form factor tailored to your oils. Quick to market, your brand will have all the advantages of our proven technology and award-winning design.

Speak to us about MOQs to initiate this exclusive partnership

TIPS AND TRICKS

Troubleshooting

How to clear a clog in an ACTIVE vape

Option 1

Pre-heating: ACTIVE all-in-ones and batteries are engineered with a special pre-heat function. On the bottom of your battery or all-in-one, you’ll see a small airhole. Blow once or twice into the hole to pre-heat thicker extracts before starting your session. Then vape as usual!
This technique doubles up to help clear the airway should you experience any clogging.

Option 2

Pre-heating: ACTIVE all-in-ones and batteries are engineered with a special pre-heat function. On the bottom of your battery or all-in-one, you’ll see a small airhole. Blow once or twice into the hole to pre-heat thicker extracts before starting your session. Then vape as usual!

Still clogged? Or has your cartridge stopped working?

Cleaning your ACTIVE battery and cartridge

Using a cotton swab lightly dampened with 70%-90% isopropyl or ethyl alcohol, carefully clean around the cartridge and battery threads and contact point.